“NOT INTERESTED” USED TO DRIVE ME INSANE.
My first day in door-to-door sales, I sat in my car for six hours because I couldn’t get myself to knock.
When I finally did, my first pitch was basically to a 13-year-old kid, and I messed up the name of the company I worked for.
It took me around two weeks to get my first appointment and about another month to make my first sale.
And when I was new, “not interested” used to drive me insane.
I thought there had to be some line I didn’t know.
Some comeback.
Some way the really good reps were overcoming the objection that nobody had told me yet.
I would stay up thinking about this.
So I started following good reps and watching what they did, and eventually I noticed something.
Sometimes the objection I was working so hard to overcome simply didn’t come up for them.
And that made me start looking earlier in the interaction.
Maybe the important question wasn’t only what happens after somebody says “not interested.”
Maybe it was what happened in the five seconds before they said it.
I started paying attention to where I was standing, where I was looking, what my body was doing, what I sounded like, what happened when I changed the first thing I said, and how people reacted.
You do something. People react. You change something. They react differently.
After enough doors, you start seeing patterns.
I remember exactly what it was like to be sitting in that car, unable to knock, and then finally getting myself to the door only to have people shut me down before I could really get started.
This is the stuff I wish somebody had sat down and gone through with me then.